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  1. Call Global GBM on +61 7 3210 0741 and describe the problem.
  2. When prompted by the Help Desk staff, press the ‘Send now’ button in the ‘Settings’ page of konect. This will upload all the projects on the device to a special location on the Konect servercloud.
  3. Help Desk staff will advise you of the next steps to be taken.

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